Thursday, March 31, 2005

911 Hero

In other news in Florida, there is this transcript of a 911 operator talking to a 5 year old child who her parents shot:

OPERATOR: 911, what is your emergency?

CHILD: Um, hello.

OPERATOR: Hello. Is everything okay?

CHILD: My mommy and daddy ... OPERATOR: Uh-huh.

CHILD: I think there is a bullet on the floor.

OPERATOR: And the what?

CHILD: And there is blood, coming out of my dad’s mouth and he fell off the bed.

OPERATOR: He did? Where’s mommy at?

CHILD: She is, I don’t know, I think they’re dead.

OPERATOR: What do you mean, sweetheart?

CHILD: I don’t know.

OPERATOR: Okay, your daddy’s on the floor. How old are you?

CHILD: I’m 5 years old and I have a dog in a house.

OPERATOR: Okay baby, okay. Let me get someone right over to you. Did you, did you go in your mommy and daddy’s room?

CHILD: Uh-huh, and there is blood.

Read the rest - we often hear about 911 calls but rarely get to see an operator doing such a fine job. This little girl woke up to a tragic nightmare she will likely never forget, but when she reached out for help, it was there. A glass raised.

Update

On the other hand, clearly the job calls for patience as this recording shows. (Will download a WMA file.) It’s just the thing for this awful day. May we all be protected from the wrong cheeseburger!

A glass raised to Best of the Web!

Posted by Matt on 03/31 at 08:54 AM
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